The following terms and conditions and privacy policy, updated May 26 th 2009, govern your use of the Serenity ProgrammeTM
By using this programme you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, or our privacy policy, please do not use the Serenity ProgrammeTM
You may view, download for caching and ease-of-use purposes, and print pages and other resources from the Serenity ProgrammeTM, provided that:
Whilst we endeavour to ensure that the information on the Serenity ProgrammeTM is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the web site remains available or that the material on the Serenity ProgrammeTM is kept up-to-date (although every effort is made to do so).
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with the Serenity ProgrammeTM, whether arising in tort, contract, or otherwise including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
If we provide you with a password to enable you to access restricted areas of our web site or other content or services, you must ensure that that your password is kept confidential. You accept responsibility for all activities that occur under your password.
You must not use the Serenity ProgrammeTM in any way that causes, or may cause, damage to the web site or impairment of the availability or accessibility of the Serenity ProgrammeTM.
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
These terms and conditions, together with our privacy policy and license, constitute our agreement between you and us in relation to your use of the Serenity ProgrammeTM and supersede all previous agreements in respect of your use of the programme.
This notice will be governed by and construed in accordance with UK law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of the UK.
Unless otherwise stated, we own the intellectual property rights of the Serenity ProgrammeTM and material on the web site Subject to the licence below, all our intellectual property rights are reserved.
We are committed to safeguarding the privacy of our users; this policy describes how we treat your personal information.
We collect, store and use general information about visits to, and use of, the Serenity ProgrammeTM. This data can include information relating to users IP address, location, software type, referral source, length of visit and number of pages viewed.
The type and nature of data collected is similar to the usage logs maintained by most web servers. This data is collected automatically by the web server from which the Serenity ProgrammeTM is provided.
The computer (‘server’) from which Serenity Programme is provided is maintained in a secure data centre. However the server contains no sensitive personal information other than the name you use to sign-up to the Serenity ProgrammeTM and your email address.
The server logs contain details of users activity on the Serenity ProgrammeTM web site Although they contain records of users passcodes, there is no record of users actual identity in the server logs. The information that we collect is designed to be aggregated and used to identify patterns of use of the Serenity ProgrammeTM, not to monitor the activity of individuals.
All users of the Serenity ProgrammeTM on the Internet are prompted to enter a username and password. These may be stored as a small text file on the computer you are using (a 'cookie'). Your browser (e.g. Internet Explorer) uses this file to ‘remember’ your user name for your convenience.
If you are concerned about your privacy, or if you share a computer with others, you can delete this file by clicking ‘logoff’, or by clearing your browsers cache when you have finished. To use the Serenity ProgrammeTM you may need a password. This password is unique to you, please don't share it with anyone else.
We may use this information in the administration of this web site, to improve the programme's ease of use, and for research and evaluation purposes.
Aggregate data may be used in research and in summary reports to help us evaluate the use of the Serenity ProgrammeTM in general, and is not used to identify or to attempt to contact any individuals.
Your use of the Serenity ProgrammeTM implies active consent that grouped summaries of data may be published or presented - for example in scientific papers, articles, books in any form - written, electronic or audio, or at conferences. No personally identifiable data whatsoever will be published.
The Serenity ProgrammeTM uses ‘cookies’. A cookie is a small text file that may be stored on your hard drive. It is created automatically by the Serenity ProgrammeTM. A cookie can be thought of as a ‘passport’, which tells the Serenity ProgrammeTM when you have returned. The Serenity ProgrammeTM uses cookies to streamline your experience of the web site.
Cookies can't spread viruses, and Internet browsers allow people to set their own limits to the number and type of cookies saved on their computers.
Although cookies are stored on your computer, they can't access your hard drive, so a cookie can't read other information saved on your computer and they can't access your e-mail address or any other personal details.
They only contain as much information as you yourself have entered. No sensitive information is stored as cookies - for example the results of your assessments are not stored or sent to anyone by the Serenity ProgrammeTM.
You can delete cookies from your computer by following the instructions in the 'help' menu of your browser.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) Doing so may, however, have a negative impact upon the usability of many web sites and programs, including the Serenity ProgrammeTM.
In addition to the uses identified elsewhere in this privacy policy, we WILL NOT use your personal information to:
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may (only in very unusual circumstances) disclose information about you without your consent:
Except as provided in this privacy policy, we will not provide your information to third parties.
We take all reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. It is for this reason that the Serenity ProgrammeTM program neither asks for, not transmits, any sensitive personal information over the Internet.
The written records you keep of your progress through Serenity ProgrammeTM remain in your possession, so please take whatever steps are necessary to protect your own privacy with regard to your these documents.
Financial transactions are conducted through PayPal, and are secured using their security and encryption protocols.
We encourage you to review the privacy statements of external web sites so that you can understand how those web sites collect, use and share your information. The Serenity ProgrammeTM is not responsible for the content of external web sites.
We may update this privacy policy from time-to-time by posting a new version on the Serenity ProgrammeTM web site You should check this page regularly to ensure you are happy with any changes.